Protect Yourself From Scammers!

Digital financial transactions are a convenient way to pay for things like bills or to send money to family and friends. Online shopping is another type of digital transaction. And we can add gift cards, cryptocurrency, wire transfers, and third-party payment apps to the list.

Digital financial transactions are rising, and so are the scams involved with this technology.


Let’s look at two common scams and what you can do to protect yourself.

 

Access to remote devices.

Scammers may contact you pretending to be support staff from companies you do business with online. They may claim that they noticed a problem with your account that they want to fix. They may also claim that you need to update your device. It’s very unlikely that these companies would reach out to you to offer that help. Be cautious about providing any information about yourself. Also, be careful about downloading any apps they may send you. Protecting your technology is protecting your identity.

 

Utility scams.

Scammers may also pretend to be utility workers or cell service providers. They may contact you and demand money to pay for an outstanding bill. They may threaten to discontinue service if you do not pay immediately. Generally, these companies will send notices for late payment through the mail or email. You will receive several notices before the discontinuation of service notice is sent. They will also offer payment options such as using a check or credit card. When in doubt, call the utility company to verify the standing of your account.

 

Remember this, if it seems suspicious, trust your intuition. Don’t provide payment or personal information over the phone to anyone that calls you. Call the company that reached out to you to confirm your account status. You will save money and avoid frustration by following these steps!